伦敦国家美术馆附近酒店

"I came to London with my husband to do the London Marathon. We stayed for a total of 5 nights (through 3 separate bookings). The first 3 nights we booked for twin bed room and last 2 nights we paid for king bed room. Main good thing about the hotel is the location was very convenient for the marathon. I could walk back to hotel after the finish line and the hotel is right next to Charing Cross station which is where the train goes to Blackeath (start line). I have a few unpleasant experiences with the hotel itself: 1) service/ staff attitude - as I booked different room types, I ask them to switch me to king bed room on my 4th night. The staff said I have to stay in the twin room for 5 nights .. I refused, as I paid more to stay in the king bed room .. the staff who helped me checked in then said ok and asked us to pack our bags on 4th day so they can help us switch. On the 4th day we packed our bags as instructed and went to lobby, the staff said room will be ready around 3pm.. when we went back at 3pm, they said we are going back to the same room! We kept complaining and finally they gave us a king bed room… but why do I need to even fight for it?? I paid for it and I am entitled to the room I paid for! The rooms were very noisy… first 3 nights were full of loud drunken people on the street, 4-5 nights were garbage trucks, dumpsters noises fro 4am. On the day we checked out, the cleaning lady opened the door without knocking… Not Good "

"I'm very concerned with the sleeping quality that I can get in a hotel so this hotel is between 3 to 4 out of 5 for me. The bedding is very comfortable and the room is very decent and clean. The only downside is that the wall and door are really too thin, and that the hotel is busy with people in and out. The door when closed would create a loud noise capable of waking everyone up. You can hear the music and conversation of the adjacent room easily. Also, the cleansing staff, although having done a great job in cleaning, was really creating loud noise when they clean (including slamming the door of the cleaning room). Despite putting up "do not disturb" sign outside my room, the staff knocked on my door at 9:20a.m. just to confirm if I need housekeeping service. This is simply too annoying and stressful for a quiet enjoyment of the room."

"No Table, no any cup in the room. A bit inconvenience. Location is good!"

"An well quipped boutique hotel at city center London. Rooms are fairly spacious, staff are really nice and helpful. Location is great, 5mins walk to Convent garden, China Town, Strand, Charing cross etc. Will definitely consider to stay here next time."

"交通方便,無論是飲食或進出地鐵站或樓下有超商..等等,是個不可多得的好旅館,唯一的缺點,房間小了些,沒有二人床有點可惜,但若下次再來,肯定是優先選擇的旅館"

"離捷運站很近，生活機能方便，周遭感覺安全"

"Pleasant stay"

"Second time here, mainly for the london eye view. Location is great. But service was really …merely acceptable. Slow, cold, not so friendly. Lower your expectation on warm and welcoming service. Otherwise, all good. "

"此酒店唯一優點只有位置便利。整潔度極差，酒店前台服務質素未達四星酒店標準，未能解決客人住宿清潔異議，有時前台服務員是從其他酒店臨時借調的。"