“Beautiful Hotel ideally placed for visiting The Sage Centre. Fantastic comfortable room, great clean bathroom, tea and coffee offerings were good. Only downside £23 each for a breakfast is crazy compared to other hotels. So we ate out lol.”
“Pros: close to train station and restaurants, great breakfast (semi-buffet), value for money
Cons: room is a but dusty, and some rooms are located in between 2 floors so you need to climb a few steps with your luggage, rmb to send a note to the hotel if you carry heavy luggage to avoid such rooms.”
“I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.”
“Property ideal for disabled. More variety on food would be better. Ideal location for Durham area. Checked out earlier due to new windows being installed ”
“The service was excellent. The staff was very helpful, friendly and approachable. I would highly recommend this hotel to anyone who wishes to stay in Durham.”
“Extremely poor service and stay. We were given a smaller room than we had asked for (images do not match the actual state of the room), and the air conditioner is broken; we were provided with fans but we do not have proper ventilation in our room, causing the room to be very hot and stuffy, and after taking a shower the room becomes very damp. Television does not work, and the fans aren't very good. There are also insect stains on the bedding. Service is misleading, we were told that our check……
“There was a lot of dirt behind the bed and the extra blanket in cupboard was dirty including the bag it was kept in however I have stayed here twice and wouldn't stop me staying again thanks for service ”