“I love this hotel, I always stay here when I visit Ny. I did not receive a VIP amenity, I am unsure if Expedia communicated to the hotel properly. Cheers, m.”
“I just stayed at Crosby Street Hotel for 6 nights and it was one of the best hotels I have stayed in and match the Firmdale's excellent service. These people know how to run a hotel. The head concierge Chris and his protege Freddy are excellent as are the front desk staff. Nothing is too much trouble. The rooms are spacious, there is a great outlook and it is in an excellent location. The interior of the hotel is interesting and inspiring.
The service was personal without being intrusive. My……
"Good location with several metro entries and a CVS and many restaurants nearby; clean but not crowded pedestrian walk in front of the hotel gate to easily get on and off the car with luggages.
Room size is okay while still bit compact to unload the big suitcase with other small ones. Amenities are okay/basic generally within our expectations. Room is quiet for us thus we had good sleep/rest. Like the breakfast offered from the destination fee, although not too many choices but basically sufficient to me with good services. staff and cleaning ladies are good. Free to depose luggages of course tips are what it takes.
I wrote to prefer a high-floor room but ended getting a low one and the staff told me he could not change what’s in the system. Don’t quite understand…well that’s what it was. "
