“Excellent stay….. Kensington Merit Hotel. Room was spotlessly clean, perfect heating, storage, coffee and tea, large tv and amazing bathroom and shower. Everything modern and brand new and all controls (shower/tv/heating) easy to use….which is not always the case with other hotels. 100% recommend. Very good value too. ”
“Staff all looks very indifferent. Small room, small toilet, very old & low quality furniture. Blanket without cover meaning the next guest will use the same one directly, over and over again.”
"I went there with my daughter and have our holidays in London. The best way is our Uber dirvers can find there easier. Is it very safe? Yes! I love there to spend time with my family.."
"Goods
- location was excellent, right at heart of London
- clean room with necessary amenities (shampoo, shower gem)
- helpful staff provides assistance during check-in, since you won’t get a reservation number if booked from hotels.com
Room for improvement
- it was difficult to find your room since the floor layout was like a maze. I couldn’t image if there is a fire, the guests will have a very difficult time to find the stairs
- there is no desk in the room. If you’re on business trip and needs to work on your laptop, you won’t be able to do that on a desk
- the room wasn’t really sound proof as there are people running (not sure why they are running) early in the morning (around 6am)"
"The only bad part is if you go from one terminal to another one in Heathrow airport is terrible! None of airport in the world like that. Every time transfer in LHR is a nightmare 😇😭"
