“The Marsh suited my needs perfectly as a solo traveler, it was quiet and accessible, great communication as needed, and friendly onsite staff. It's a simple and clean place with cute decor, and nice patio to hang out if desired. Close to the St. Charles streetcar and a lovely cafe nearby as well. I will definitely stay here again!”
“1. The counter had trouble while checking in, and it took some time to solve.
2. Our rooms were not cleaned for 1~2 days.
3. Everything was all good except above.”
“Fabulous hotel in a great location. Dining at pool and Paradise Lounge is great! Friendly courteous staff. Great bartenders. Favorite NOLA sanctuary!”
“I booked two rooms, but one of the rooms wasn't very clean, and it smelled moldy. But other than that, the staff were friendly, and very convenient riding the streetcar ”
“The best part about my stay was the hospitality. When I book the room, I didn’t realize it was a motel, and the bathroom was really small. I brought up those concerns with the guy working the front desk and he was really gracious and was going to allow me to check out early and get a refund for my unused days. I ended up staying because if I’m in a whole different city, I’m not going to be cooped up in my hotel. Has customer service was outstanding.”
“We really enjoyed the downstairs piano bar and the staff were very nice. The bed was comfy, however, they gave us a handicapped room when we didn’t need it (I couldn’t hang my dresses high enough so they wouldn’t hit the floor) and the shower flooded the bathroom. I’ve stayed in the Pontchartrain before, and the regular room that I had then was much better than this one.”
