韦斯特伯里希尔顿酒店

"AC doesn't work well at all. room temperature is 77 when turn on the Cold mode in summer. reception said would send a fan to my room, never happened. ask for room service for three times for one thing, failed. until the fourth time! took up a century. when I return to the room after the room cleaning, I saw my socks on the floor next to the trash. the used plates and so on, no one take care of it at all. no one come to collect. the bathroom is flooding when take a shower, u have to mop the floor after the shower. the water comes out of the shower room because there is no door. request the folk, spoon, provided with the plastic set rather than the metal one. i m not living in a motel!"

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"Everything’s fine "

"The hotel's valet parking made me wait for two hours. I reported this to the manager, but the manager handled it very poorly and there was no result."

"Very convenience location in mid town. Good for business trip stays"

"So tidy and clean👍"

"Good location with several metro entries and a CVS and many restaurants  nearby; clean but not crowded pedestrian walk in front of the hotel gate to easily get on and off the car with luggages.  Room size is okay while still bit compact to unload the big suitcase with other small ones. Amenities are okay/basic generally within our expectations. Room is quiet for us thus we had good sleep/rest. Like the breakfast offered from the destination fee, although not too many choices but basically sufficient to me with good services. staff and cleaning ladies are good. Free to depose luggages of course tips are what it takes.   I wrote to prefer a high-floor room but ended getting a low one and the staff told me he could not change what’s in the system. Don’t quite understand…well that’s what it was. "