“1. The counter had trouble while checking in, and it took some time to solve.
2. Our rooms were not cleaned for 1~2 days.
3. Everything was all good except above.”
“Although hotel has jsut renovated, there is no shampoo provided in the room, it's by request! No hair dryer, no hanger provided, no kettle in the room to make tea/coffee. The facility is poor. Hotel staff is not very helpful.”
“Fabulous hotel in a great location. Dining at pool and Paradise Lounge is great! Friendly courteous staff. Great bartenders. Favorite NOLA sanctuary!”
“I booked two rooms, but one of the rooms wasn't very clean, and it smelled moldy. But other than that, the staff were friendly, and very convenient riding the streetcar ”
“The staff was absolutely lovely! From the moment I was greeted at the door, to the wonderful breakfast, to the quiet, peaceful morning. It was a great place to breath and relax before stepping into the bustle of the city.”
“The front desk was very professional and courteous! We enjoyed the music as well!
We stayed in the Little Richard suite. I just wished the shower pressure was a little better. Other than that I give it a 10!”
“We really enjoyed the downstairs piano bar and the staff were very nice. The bed was comfy, however, they gave us a handicapped room when we didn’t need it (I couldn’t hang my dresses high enough so they wouldn’t hit the floor) and the shower flooded the bathroom. I’ve stayed in the Pontchartrain before, and the regular room that I had then was much better than this one.”
“We stayed here on a budget trip to NOLA. We had low expectations, but overall, this motel was decent. There was a bad smoke smell in my room that was not taken care of. The guy at the front desk tried to tell us we couldn't eat in our room. Other than that, the stay was what we needed. If you want a decent breakfast, bring cookware and more food because breakfast is only waffles and bread. ”
