金塔纳罗奥豪华酒店

"服务人员不好"

"Good "

"这家酒店真是太棒了！从进入酒店开始，所有的员工的服务都非常的友好亲切并专业，包括帮助打周边饭店的订餐电话。每天早上的餐厅服务是开启美好一天的期待。下次我们还会再次入住这个酒店。"

"This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room' or 'this is the general problem'. The daily activities and restaurants are good but I think the room itself is the basic of which the problem and technicians visits, really bother our holiday mood."

"Ok "

"非常棒的一次住宿經驗付費，獨特風味的裝飾圖。眺高的室內空間，每個房間內都有游泳池，配上庭院設計，私密性高，房間很乾淨，來圖盧姆一定要入住這間性價比高的酒店，我們在此居住非常開心"

"very good"

"g ood"

"Overall, it's very good and satisfactory"