坎昆南部 住宿等级：5酒店, CNY2,205 起

“The decor was vast and beautiful. The service was lovely. The food options were 9/10. I would recommend for couples to try this resort”

“这家酒店真是太棒了！从进入酒店开始，所有的员工的服务都非常的友好亲切并专业，包括帮助打周边饭店的订餐电话。每天早上的餐厅服务是开启美好一天的期待。下次我们还会再次入住这个酒店。”

“Room service is terrible Absolutely the worst ”

“Good ”

“Please improve the music, it was not chosen for the clientele. It detracted from the otherwise wonderful experience”

“Overall, it's very good and satisfactory”

“Beautiful property, great food, great service in general. Could improve beachside service by either adding additional staff or QR codes on each cabana to allow guest to place order. More loungers around pool would be good too. ”

“Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. ”